FREQUENTLY ASKED QUESTIONS

Most frequent questions and answers

Nuuvo health provides several options for booking an appointment time to be treated at your home, office or hotel. Go to www.nuuvohealth.com or download the Nuuvo or Mindbody mobile app.

  1. Identify your home/office/hotel location where you will be receiving the IV treatment.
  2. Select the desired time and treatment.
  3. At the time of booking, you will be asked for payment and to complete a patient medical intake form providing your medical information for our medical directors to review.

Once you are booked, you will receive a text or call from the provider who will come to you to administer the IV services.

You will be asked to complete a basic health questionnaire. This is designed to assess your ability to receive IV fluid therapy and ensure your safety throughout the treatment process. All information will be strictly confidential.

You can always request to consult with a physician prior to receiving IV therapy. In instances where there are safety concerns due to designated medical conditions, a physician consultation will need to be completed before such treatment can be administered.

We are currently servicing the Dallas and Austin Texas areas. If you would like us to branch out into your area, please inform us here.

Possibly, depending on how far out of our treatment zone you are located and if there is a provider within range. Contact our service team at 833-NUUVOIV if you are located outside of that zone and we will do our best to service you.

You should tailor your IV treatments to your body’s needs. If you are a healthy person, there is no problem with getting several treatments per week.

For appointments scheduled in advance, expect your provider to arrive to your location at the designated scheduled time. For last minute and “on demand” services, we will do our best to reach you within two hours (additional charge will apply).

There will be a small pinch associated with IV insertion, however it is expected to be mild and short in duration.

No major side effects are typically experienced during or after an IV treatment. Mild bruising and bleeding may occur. A cold or chilled sensation is common while fluids are being administered.

Most of our patients report that they feel better immediately. Results can depend on the severity of your symptoms. Nausea generally improves within the first hour after treatment. Other common symptoms like headache, fatigue and malaise are then next to subside.

Once the IV therapy has started infusing, treatments generally take between 30-45 minutes to complete.

Dehydration and vein size can pose a challenge when it comes to visibility and access. Our expert staff is specially trained in methods to overcome this challenge. Plus we offer a variety of gauge sizes.

Our treatments are generally far less expensive than most co-pays of an urgent care facility or emergency room. Unfortunately, we do not accept private insurance, Medicare, or Medicaid. We do accept FSA and HSA credit cards. In addition, many health plans and health savings accounts may reimburse for services upon request. We are able to provide you with a form to submit to your health plan if you wish. Just send an email to our customer service team at info@nuuvohealth.com for further information.

Yes, all of our providers are screened through a rigorous background check prior to hire.

Absolutely! When selecting your appointment you will be prompted to select from our provider list. If there is someone you have used and wish to use again, you will be able to request him or her at the time of booking.

Yes, we do provide group discounts, however this will vary based upon your group size and desired therapies. If you are interested in hiring us for a large event or special occasion, please call us at 833-NUUVOIV with the details of the event and party size. A member of our customer service team will work to accommodate your request.

Absolutely, in fact if you have a group of 5 or more and are outside of provider zone we will waive any additional travel fees.

Nuuvo Health is now offering monthly membership options that include discounts for those who receive IV therapy on a regular basis. For optimal benefits of vitamin therapy we recommend regular use therefore we have provided a more affordable pricing option for you. You can check out the different membership package options at www.nuuvohealth.com. For questions or concerns please call 833NUUVOIV.

Nuuvo Health is proud to say that we are the IV team for Cowboys Fit in both Frisco and Plano Texas. We are also a proud partner with Cryo1One in Uptown, Preston Royal and Plano Texas. We have several well-established corporate partnership options for your business and staff. There are many obvious benefits of keeping your staff hydrated and healthy with IV vitamin therapy and/or IM shots. For questions or more information please call 833NUUVOIV or email info@nuuvohealth.com and one of our owners will promptly respond.

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